What Our Clients Say
"Bev Rosen, President of Wellness at Work, provided two all day workshops on 'Managing Change and Conflict.' She was an invaluable resource for program planning, teaching and interfacing with our employees. As a facilitator, Bev is dynamic and knowledgeable on many topics for managers and front-line employees and we look forward to her participation in next year's leadership curriculum." — Lutheran World Relief
"Your presentation on how to handle tough conversations and sensitive subjects with employees was just great. Even if you are not in Human Resources, the managers of teams ultimately confront this dreaded challenge all the time and we lack the skills to deal with this. Now we know what do do." — CEO, Chamber of Commerce
"It surprised me at the attendance we had on your 'Personal and Professional Ethical Dilemmas'. Clearly, you don't have to be in business to have these concerns." — Human Resource Director, Community College
"Bev Rosen was the highlight of our Professional Administrative Assistants' day-long celebration – her highy interactive style of exercises and role plays kept our audience enthralled. Her approach to 'Balancing Work and Family Life' was so refreshing that our president's remarks could not be more laudatory." — Human Resource Director, University of Baltimore
"I heard Bev Rosen's presentation on 'Dealing with Difficult People' at our local chapter meeting and knew that she would be a big hit at our regional meeting. While this is a familiar topic, Bev's presentation gave us a model for intervention that finally made sense!" — Program Coordinator, Mid-Atlantic Court Administrator's Conference
"Bev Rosen's appreciation of the issues impacting health care staffing and the conflicts that result from generational differences was so relevant to our hospital." — Training Director, Lifebridge Health
"Thanks you so much for your dynamic presentation on 'How to Coach Successful Teams'. We really appreciate how you customized this to a manufacturing blue collar work environment. I know that the presentation provided valuable information that I think will benefit me as a leader and my team as a whole." — Vice-President of Operations, Manufacturing Company
"Thank you for bringing your Peoplemap workshop to our middle and upper school Arts Departments. I know you put much time and effort in planning and executing a wonderful day. We will be in touch about future work." — Dean of Faculty, St. Paul's School for Girls
"Thank you for your wonderful presentation on 'Professional Civility'. The staff enjoyed it and learned a great deal. We all have been nicer to each other! Enhancing our ability to work together adds to a more productive and positive environment which of course affects our client service delivery for the better. I thank you for being the conduit towards helping our staff build on these important skills." — Training Manager, Jewish Community Services
"Because we have a very large dental practice and deal with so many personalities, patients and staff, your workshop on 'Dealing with Difficult People' was extremely helpful. We were able to identify with types of difficult patience and how we can best work with them with the least amount of negativity." — Senior Partner, Dental Practice
"Your ability to connect with our large group of new associations was exception. Your use of case stories and your wonderful integration of humor created the positive spirit and attitude that we wanted for our new associates." — Vice-President of Associate Relations, Harris-Teeter
"Bev Rosen was a treat to have as our trainer last week for our team and our gratitude cannot be extended enough to her great facilitation skills. We look forward to having her provide future trainings for Job Corps staff as we move forward into the year of 2012." — Coordinator, Job Corps
Read more testimonials »

Motivate Your Workforce

  • Employee/Manager Coaching
  • Leadership Development
  • Workforce Dynamics
  • Performance Improvement
  • Team Building
  • Wellness Seminars
  • People Map Training

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Hot Topics

"Respect in the Workplace"

Here's a workshop dedicated to how to manage your boss. Despite all the literature about how managers need to learn how to motivate their team, sometimes working for an unmotivated manager is just as common. In this workshop, we look at strategies that you can use to motivate and energize your manager, without overstepping your bounds or causing offense. For example, your manager may need motivation to complete undesirable tasks that you need so that you can function effectively in your role. Or your boss might focus on his/her favorite projects, while not providing you with the support and inspiration and knowledge that you need. Perhaps you even have a manager who's become comfortable in their role and isn't driving you and the team forward as they used to. Before you can begin any conversation, you need to erase any hope of winning or being right from your gut. Just as your manager's task is to get his work done through others, your role is to manage up. The challenge is for you to take responsibility for your role in every management relationship. We will talk about clearly spelled out and reasonable expectations; the skills and resources you need to accomplish those expectations; and proper recognition and rewards in exchange for your performance.

"Managing Multiple Priorities, Time and Life"

One of the biggest challenges we have in our current work world is identifying our smart goals, learning how to work more efficiently through proper prioritizing, and then being implement our planning time and scheduling. If you're finding that getting everything done has become a daily struggle and you've forgotten what it feels like to accomplish even the simplest of tasks in your busy day, then this is the workshop you need. We will not only look at how you are spending your time, but learn essential “proven to work” tools for setting goals, overcoming procrastination, meeting deadlines, completing projects faster and being more productive.

"Tough Conversations – How to Deal with Uncomfortable Workplace Situations"

Inappropriate attire, lateness, sexually offensive behavior, tattoos, warring employees, and all the other poor work habits and job performance concerns are up to a manager to address and challenge. We all realized that we would need to "have a talk" with our people about discipline and performance problems. But how do you prepare to talk about their "bad attitude" when they don't seem to care. This practical solution-oriented workshop is based on Paul Falcone's expertise in helping manager's to address performance, conduct and discipline challenges. It uses typical case scenarios and role plays to help the participants acquire skills to have common and uncommon managerial discussions that lead to productive solutions. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this workshop helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. It will teach the participant proven techniques that managers can use to protect themselves and their organization, and get the very best from their people.

"The ABC's of Job Success: Attitude, Behavior and Conduct"

This workshop is designed for the new entries into the workforce or for work readiness training. The number one reason employers fire people is because of their attitude. Those who influence your success have to understand what you say, accept how you look and behave and approve of your attitude toward work and your accomplishments. However it is up to you to recognize your knowledge and skills and respond with a positive attitude, interpersonal behavior and conduct in order to be retained, advance to more responsibilities and a higher performing position. In these three part series of workshops, we will examine the concept of attitude at the workplace to create a positive perception of your performance. "I am just doing my job and that isn't part of my job description" is a sure way to get your self fired in today's economy. We will also examine the concepts of appearance, language, communication, conflict management, being a team player, respect, conduct and anger management. With these skills, you will be rewarded for your professionalism and your value to any organization.

"Running on 'E': Empty or Energy"

As women become professional business leaders, we are acutely aware of our imbalanced life styles. We just feel like we are constantly running on Empty and we sometimes feel as helpless about removing our internal obstacles and liabilities as we do about the rising costs of gas.

Many times our fall back strategies of juggling one demand and then the next is constantly depleting. The lack of resources, support, time, or ability to change makes it inevitable that we drop a ball. In this highly interactive workshop, we will use each other as a social support as we assess our "brain drivers" - our cherished but dangerous beliefs and our forgotten values that produce our work/life liabilities. These include our "shoulds," and our guilt and our need to be perfect. We will than use "brainstorming" to gain some tips and techniques to set short and long term realistic goals with our assets to make profitable changes. Finally we will look at alternative strategies to juggling such as alternating, outsourcing, bundling, techflexing and simplifying to rebalance our busy lives.

"It's OK to Manage Your Boss"

Here's a workshop dedicated to how to manage your boss. Despite all the literature about how managers need to learn how to motivate their team, sometimes working for an unmotivated manager is just as common. In this workshop, we look at strategies that you can use to motivate and energize your manager, without overstepping your bounds or causing offense. For example, your manager may need motivation to complete undesirable tasks that you need so that you can function effectively in your role. Or your boss might focus on his/her favorite projects, while not providing you with the support and inspiration and knowledge that you need. Perhaps you even have a manager who's become comfortable in their role and isn't driving you and the team forward as they used to. Before you can begin any conversation, you need to erase any hope of winning or being right from your gut. Just as your manager's task is to get his work done through others, your role is to manage up. The challenge is for you to take responsibility for your role in every management relationship. We will talk about clearly spelled out and reasonable expectations; the skills and resources you need to accomplish those expectations; and proper recognition and rewards in exchange for your performance.

"Time Wasters Anonymous: How to Retire from the Club"

We are all "time challenged" maybe we are also members of "Time Wasters Anonymous." Have you ever heard of someone complaining that they have too much time on their hands? We tend to view time as an enemy rather than an ally. In this workshop, we will focus on time wasting habits and tips and strategies to get rid of them. We will have a perfect opportunity to look at how we currently are spending our time and how we might spend it more productively. We will identify our "problem areas" through a self-assessment time tool. We will discuss tips for common time wasters, such as handling interruptions and procrastination, look at the process of delegation and learn how to be assertive about protecting "our time." We will develop a personal action plan to improve the "quality of our time."

"Personal and Professional Ethics"

We only need to look at our newspapers to confirm that personal and professional ethics is an escalating problem in our organizations. It is a manager's responsibility to set the best practice standards for his/her staff and ethical behavior is a day-to-day issue within an organization. There is a difference between knowing what is right or wrong and acting accordingly. The acting side of things can be difficult. In this workshop, we utilize a variety of self-assessment tools, extensive role plays and a video to identify the principles of business ethics and its benefits. We describe the impact of unethical behavior on business, understand the formulation of our own value system and learn to identify and manage influences or pressures that can cause us to behave unethically at work. We review models that can help us when faced with ethical dilemmas, demonstrate how to "take a stand" when people are behaving unethically and learn how to respond confidently in our ethical decision-making.

Welcome to WorkWonders!

As a training and consulting firm, we specialize in helping employees and managers reach their maximum potential. Our focus is to enhance performance improvement, personal development and organizational health through a wide range of flexible, customized services.

We offer over 100 cost-effective, interactive development programs which provide measurable improvement in quality of life and work, employee retention, enriched team functioning, reduced absenteeism, reduced conflict, enhanced managerial skills and workplace solutions for human resource problems.

Benefits

Over 400 satisfied clients have found that our programs result in:

  • A healthier work environment
  • Improved employee morale
  • Reduced organizational risk
  • Enriched team functioning
  • Decreased conflict
  • Successful trauma recovery
  • Enhanced managerial skills
  • Resolution of human resource problems

Approach

Our successful training ...

  • Focuses on organizational needs
  • Requires analysis of diverse audiences
  • Requires excellent presentation, communication and interpersonal skills
  • Capitalizes on the strengths of the external consultant and facilitator

All of the WorkWonders workshop topics are best delivered in a 1 – 4 hour format but can be customized to meet the client's needs. The trainings include self-assessments, interactive discussions, group exercises, role plays and lectures. The time depends on many things, including the needs of the client and the size and involvement of the audience. The audience walks away with a packet that contains all of the workshop material that they can refer to later. Occasionally, there will also be suggested homework exercises as follow-up to the training. The ideal audience size is 15 people, which allows time for individual questions and situations. However, these topics have been delivered to audiences of 25 – 65 participants.

Motivate Your Workforce with WorkWonders!

We are workplace learning and performance specialists who offer human resource solutions for bottom-line results.